Position Summary
Protect company assets through the execution of inventory recovery and internal and external theft reduction programs. Assist with reduction of lost inventory, and assets, monitor surveillance equipment and partner with the District Asset Protection Managers (DAPM’s) in the implementation and oversight of Asset Protection initiatives. Identify, observe, and apprehend shoplifters and others (internal or external) involved in criminal activity impacting the company. Work with Food Safety and Risk auditing initiatives. Demonstrate the company's core values of providing exceptional customer service.
Essential Job Functions
- Conduct surveillance to detect internal and external loss within a store environment.
- Conduct internal and external investigations and report findings to Asset Protection Manager.
- Comply with all federal, state, and local laws, as well as ensure compliance corporate and company policies and procedures, when carrying out responsibilities.
- Conduct physical security checks; make recommendations to prevent loss and improve profitability.
- Partner with law enforcement and prepare case reports for criminal prosecution with the assistance and guidance of a Senior Asset Protection Specialist (SAPS).
- Identify and resolve conditions/behaviors that affect shrink, safety, and profitability by auditing for compliance and communicating AP awareness.
- Complete thorough reports on all AP related activities.
- Support the DAPM’s and SAPS’s in execution of AP initiatives.
- Ensure the implementation and effectiveness of AP strategies at the store level.
- Assist the SAPS with external and internal investigations.
- Testify in court and labor hearings on behalf of the company if directed.
- Ensure functionality of store AP equipment (CCTV, etc.) and report any discrepancies to the SAPS immediately.
At the direction of the DAPM and the SAPS, travel to locations throughout the division and maintain the ability to maintain a flexible work schedule that includes day, nights and weekends.
Physical demands include, but are not limited to, frequently standing and/or walking for long periods of time.
Minimum Position Qualifications
- High School Diploma or GED
- Minimum age requirement 18 years of age
- Excellent oral/written communication skills
- Exceptional customer service skills
- Demonstrated ability to maintain integrity, honesty and professionalism.
- Ability to verbally diffuse confrontational situations
- Required Travel: Up to 100%
Preferred Previous Asset Protection Experience/Education
- 2+ years of retail AP experience
- 1 year of retail asset protection experience
- Any multi-store asset protection experience
Desired Attributes Behaviors
Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. Always Provides Excellent Customer Service.
